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  • Community support chat room
  • Community support forum/email list
    • Ask the community on the Google forum transmart-discuss, wherein questions meet answers and comments grow to discussions.
    • Good for larger questions around installation, data loading, use of the platform, propose new functionality, etc.
  • TranSMART Foundation support helpdesk
  • TranSMART Foundation trainings and updates
  • Axiomedix Support Platform
    • Professional support platform for tranSMART, i2b2 and i2b2/tranSMART
    • Free and open support knowledgebase, discussions, chats, etc.
    • Subscription-based professional support (tier I-IV) for on-premise and cloud hosted platforms.
    • See live at

Frequently Asked Questions